• Perform credit order approvals as outlined within credit policy
• Approve and review incoming credit applications
• Assist collection efforts of Territory Manager and Credit Manager as needed including using DNBi to monitor accounts based on risk portfolio
• Update existing credit applications based on customer’s credit rating and date of last review
• Process all trade reference request information
• Administers Company credit application process:
• Analysis of financial statements, credit reports, and/or trade account references of current and potential customers
• Determination of credit terms and credit limits to be extended to new customers.
• Review and modification of credit limits and terms for existing customers on the basis of historical payment records or changes in either the customer’s or the Company’s business environment.
• Manages Accounts Receivable posting and reconciliation activities to ensure accurate reflection on Customer Statements and in Company financial records.
• Collects, analyzes and reports data regarding credit activities to affected employee-owners.
• Weekly reports highlighting aging status and collection risks.
• Monthly reports showing positive and negative collection trends.
• Recommends changes in credit policies and practices on the basis of “lessons learned”.
• Manages Account Collections:
• Conducts periodic reviews of Accounts Receivable detail to determine at-risk accounts.
• Works closely with Sales in negotiating special credit arrangements or deviations from standard terms.
• Handles collection of past due accounts, assigning responsibility to external sources as appropriate.
• Reviews, supervises and reports on the collection efforts for past due accounts.
• Serves as Training Resource for the Company by developing appropriate training materials and methods to:
• Train employee-owners at both Corporate and Plant locations in the appropriate financial analysis techniques to ensure proper evaluation of risk and/or exposure.
• Educates new sales staff in Company credit policies and practices.
• Provides relevant business updates and guidance as it relates to future business, payment trends, and the overall improvement of cash flow.
• Visits existing and potential customers to investigate credit and collection matters, and to foster good credit relationships between customer and Company.
• Leads other team members in completing their assigned duties, and in the development of skills required by each person in the department
• Drives continuous improvement in the maintenance of cash processing and accounts receivable system operations. Plays a lead role in system development / upgrades.
• Helps develop depth in the department to ensure adequate skills exist to meet the changing needs of the business
• Responds to phone inquiries from internal and external customers and follows up regarding requests.
• Obtains and mails, emails, and fax invoice copy(s) for customers, as requested.
• Assist A/R-Credit Representative with the maintenance of the customer master credit files as needed.
• Some overnight travel required.
• Other duties as assigned.

• Education/Training:
  Bachelor degree in accounting or finance or related field preferred; or sufficient equivalent experience.
• Experience:
  Minimum of 3 years experience in credit extension and collection preferred
  Manufacturing Credit experience preferred
  Knowledge of credit and collection laws
• Computer Experience:
  Microsoft Office essential, excellent Excel skills required
  Experience with SyteLine a plus
• Personality Characteristics:
  Person of high integrity and accountability
  Self-motivated, goal oriented, self-starter
  Flexible and reliable
  Proven problem solving and decision making skills
  Ability to work with diverse groups of people
• Organization Skills:
  Well-organized; capable of setting priorities
  Good time management and file maintenance skills
  Strong follow-up and follow-through
• Communication:
  Excellent oral and written communication skills required
  Must be able to use graphics and presentation aids to enhance communications
• Physical Requirements:
  Must be able to lift and carry 40 pounds

Full time position for a Credit Specialist in the A/R department is needed.

Candidate must be detail oriented, able to multitask, and computer literate. Duties to include, customer service, payment reconciliation, and various other duties as needed. Experience preferred. Please submit by resume only to Probuild, 12500 N Santa Fe, Oklahoma City, OK 73114

• Responsible for the day to day credit administration and service support for retail activities. >
• Daily monitoring of control reports for over limit and past due A/R; ensure timely and appropriate action is taken.
• Performs credit reviews on applicants for Tire Care/Love’s Express cards and Direct Bill based on financial statements, credit reports and other factors. Approves account terms and credit limits and/or makes recommendations within delegated authorities.
• Monitors credit risk of the retail customer portfolios; conducts annual and interim reviews of Direct Bill customers and cardholder reviews as needed. Terminates cards and makes adjustments to limits or terms as appropriate.
• Handles the more complex and/or escalated customer problems.
• Works with IT, Marketing and other groups to resolve card failures, billing problems and other issues.
• Places accounts and monitors activities of outsourced services (e.g. collection agencies, FleetOne Gap Program).
• Conducts reviews of Enterprise vendors for overall financial viability and EFT draft risk.
• Works jointly with Fleet Marketing in managing retail customer portfolios and credit exposures.
• Provides backup in Credit Supervisor’s or other team member’s absence.
• Other duties assigned as needed.

• Education:
• HS Diploma or equivalent required
• Bachelor’s degree in related field or equivalent experience
• Experience:
• 3-5+ years or commercial credit and collections experience, including directing staff.
• Previous customer service experience a plus.

• Hard Skills:
• Strong proficiency in Microsoft Office suite
• Financial Risk Analysis
• Prior experience in AS400 preferred
• Soft Skills:
• Strong verbal/written communication and people skills. Ability to remain professional during conflict and/or difficult situations.
• Good time management and organizational skills, can-do attitude, ability to drive results.
• Typical Physical Demands:
• Requires prolonged sitting, some bending and stooping.
• Occasional lifting up to 25 pounds.
• Manual dexterity sufficient to operate a computer keyboard and calculator.
• Requires normal range of hearing and vision.

• Represent Ben E Keith Co. with professionalism, maintain a positive attitude and follow the dress code.
• Responsible for researching invoice short pays and follow-up to invoice resolution.
• Provide excellent customer service internally and externally by responding to customer invoice copy requests in a timely manner.
• Responsible for maintenance of aging reports including follow-up with customer to resolve short payments or skipped invoices.
• Daily resolution of all invoice issues on previous day’s route reports.
• Processing and monitoring progress of credit applications including follow-up to completion.
• Processing of non-sufficient funds checks, including notes and changes to customer accounts, notifying DSR and internal spreadsheet documentation.
• Processing of customer credit card payments.
• Monitoring and notifying DSR’s of sales tax expiration dates.
• Processing of references for credit applications.
• Data entry and maintenance of new customer accounts in system.
• Auditing new customer account files for completion.
• Scanning applications and supporting documents into Image Now.
• Liaison with outside entities for collections of old write-off accounts.
• Drafting and sending jnew customer welcome letters.
• Special projects as assigned.

1. Associates or related degree or related experience resulting in equivalent level of credit and/or accounting knowledge and experience is required.
2. Four to five years office experience recommended.
3. Valid driver’s license is required if driving to perform company business.

• Commitment to Ben E Keitn company principles and standards.
• Knowledge of principles and processes for providing customer service, including needs assessment and meeting quality standards for services.
• Ability to speak to convey information effectively inside and outside the organization.
• Ability to write reports, correspondence , and communications. Ability to effectively present information to customers in a written format.
• Ability to relate to all types of people and levels in and outside the organization, employing social perceptiveness, active listening skills, and adjusting actions and style of communication when appropriate to ensure effectiveness.
• Ability to prioritize multiple projects, assignments and tasks, monitoring use of time and appropriately using equipment, facilities, and materials and to provide timely and quality responses.
• Ability to read and interpret documents. Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Working knowledge of office machines and multi-line phone systems.
• Knowledge of and ability to competently use MS Office, internet and email; willingness to learn new software is needed.

Dolese Bros. Co., a leader in the construction materials business, has an immediate opening for a full time Collection Specialist in the Oklahoma City office.

Qualifications Include:

Two years’ verifiable construction collection experience

One year verifiable credit and collection decision-making experience

Good Computer skills (Great Plains Software knowledge helpful)

Dolese Bros Co. is a well established company and offers competitive salary as well as benefits.

Applications may be obtained at the downtown location as well as the web site. www.dolese.com